Hệ thống CRM là gì: Vai trò, chức năng và cách xây dựng hiệu quả Nhất
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Quản lý quan hệ khách hàng (Customer Relationship Management – CRM) không còn quá xa lạ với các nhà quản lý trong Doanh nghiệp. Với xu hướng áp dụng công nghệ cùng triết lý lấy khách hàng làm trung tâm, Doanh nghiệp đã dần chú trọng hơn đến việc quản lý các mối quan hệ với khách hàng và đặc biệt là sử dụng hệ thống CRM (CRM System) để việc quản lý này trở nên hiệu quả hơn (tiết kiệm nguồn lực, nâng cao năng suất).
https://amis.misa.vn/15274/he-thong-crm/
-------------------------------------
Quản lý quan hệ khách hàng (Customer Relationship Management – CRM) không còn quá xa lạ với các nhà quản lý trong Doanh nghiệp. Với xu hướng áp dụng công nghệ cùng triết lý lấy khách hàng làm trung tâm, Doanh nghiệp đã dần chú trọng hơn đến việc quản lý các mối quan hệ với khách hàng và đặc biệt là sử dụng hệ thống CRM (CRM System) để việc quản lý này trở nên hiệu quả hơn (tiết kiệm nguồn lực, nâng cao năng suất).
https://amis.misa.vn/15274/he-thong-crm/
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